Original Sokos Vaakuna - Helsinki

1. Good location, 2. Good cleanliness of our room, 3.Frendly hotel staff.

Great family room and play areas for kids

Location is excellent and ladies at the reception desk are very friendly.Thank you. Well done

Wi-Fi access is very poor. Connection breaks every 5 minutes and is extremely slow.

A perfect place to get some rest after a hectic day, very accomodating and overall a very nice enviroment to be in, to unwind and plan my onwards journey

The Balcony was a great facility

original hotel thanks to design & location; Top view from restaurant & balcony; clean; friendly staff; nice diner & breakfast

complicated way to get free access on the internet; there was fire alarm during the night . only 4 persons came out. the rest did not care....was this normal in this hotel? a ventilator in the kitchen turned in the wrong way and activated a smoke sensor. Nice experience, ad midnight in pyama on the street at Helsinki's central station ;) Funny for us.

I used to stay in this hotel 15 years ago...now the atmosphere has become stiff and I had a room which was far away from the elevator.I wasn't impressed with the cleniness of the room..

This hotel is excellently localised near the Central Railway Station. The staff was very good. Our room was large and comfortable. The brekfast was good enough, not more...

We were once dissapointed because the cleaning of the room was incomplete .

Location, rate, inclusion of breakfast, internet access, luggage storage, accommodating reception staff.

We have stayed many times at the Sokos Vaakuna over many years, but on the occasion of this visit, housekeeping was poor - no complimentary water on arrival; no shampoo or conditioner supplied to room; no shower cap supplied; no face washers supplied; despite the fact that we were upgraded to a superior room.

A personal on the reception is very good educated and always ready to help.

The breakfast buffet was definietly the best part of our hotel experience. The variety and typical Finnish foods were great.

Our room did need to be dusted, but it didn't bother us.

Spacious room with great view. Open terrace for breakfast is very good.

Sound insulation between rooms is not enough, unfortunately.

The location is absolutely perfect for both the train and air traveller and close enough to all the city sights for a comfortable walk. The tram system is also right out the front door.

This hotel is conveniently located in the centre of the city, has an optimal value for money for an excellent European service.

very helpful and plesant staff. Hotel layout good and it was quiet. good facilities.